Right to Choose
Where regulations allow, the patient has the right to select the person they believe will best meet their needs from amongst the staff providing the service.
The centre guarantees patients will be involved in their own treatment and receive correct, clear and full information and have the opportunity to share their opinions on the quality of the services provided and also to make any complaints or suggestions that will help us to improve the service.
Efficiency and Efficacy
Services are carefully planned and delivered to ensure resources are used and activities performed efficiently to obtain the best results.